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Neill Oldham
★★★★★
2 weeks ago
Recently exchanged our piano through Richard Lawson … read more Pianos. We specifically wanted a U5 professional upright piano and found the perfect piano there for the right price too.
Richard welcomed me to his showroom, which is incredible. There was no 'hard-sell' and I was able to have a good play on the piano. The whole experience from viewing online, visiting the showroom, communications, delivery etc has been brilliant. Highly recommended from us!
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Mark Jackson
★★★★★
3 weeks ago
I have been looking to upgrade my upright to a grand … read more for sometime and as soon as I arrived at Richard's showroom, I was met with a warm and friendly greeting and nothing has been to much trouble, I explained what I was looking for, the room and ideally my budget. Richard provided a wide range of choice and didn't just direct me to the top of my budget but showed lots of options, providing impartial advice without the sales pressure.
I purchased an SK3 from Richard which was delivered today, the service and approach is faultless and the piano is stunning !. Whatever, piano you're looking for my best advice is talk to Richard and pay him a visit - highly recommended
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13Moondancer
★★★★★
a month ago
I ordered a Kawai CA49 digital piano on Saturday, paid … read more for ti the same day, then received it this morning, Monday. I cannot believe how superb this company is. I have been waiting months from another company then came across Richard Lawson Pianos Ltd on the web. 48 hours from ordering to delivery - how superb is this?!
Colin Smithers is so helpful; Colin answered all my queries with aplomb, even going as far as emailing me to update me at every opportunity.
I have nothing but admiration and respect with this company, the customer service is second to none.
All in all this has been a perfect transaction. If you are considering purchasing from this company do not hesitate as the service is exemplary.
Many thanks to Colin for all his help and communication.
I am a very happy lady.
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Rachel Marshall
★★★★★
a month ago
Very happy with the Yamaha U1 1970s piano from Richard … read more Lawson’s pianos. Colin was excellent throughout and very quick to respond to any questions I had throughout the process via email. So thrilled with the experience and the end result. Would recommend highly! Thanks again.
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ruizhen zhang
★★★★★
a month ago
I have bought a piano for my son from Richard's … read more shop. My sister and another two friends also bought pianos from his shop. Richard is very professional and nice. After buying the piano, Richard also help me several times about moving the piano and tuning. Whenever I asked for help, Richard is very patient. Recommend!!!
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caihong liu
★★★★★
2 months ago
The sales staff were happy to listen to why we were … read more buying a piano and helped us choose from a selection of 3 or 4 appropriate for us. The delivery happened on the date booked as did the follow-up tuning. Very happy with the whole process of purchasing our piano.
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Rachel Giles
★★★★★
2 months ago
Richard listened to my requirements, made some suggestions … read more and then gave me plenty of time and space to try out the various pianos. He has sold me a wonderful instrument, plus a great quality stool and his after sales service is excellent. If I ever move to a house big enough to accommodate more pianos it is to Richard Lawson I shall return!
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Edmond Williams
★★★★★
2 months ago
I recently bought a stunning reconditioned Yamaha piano … read more from Richard Lawson Pianos. I would like to thank Colin for his expert help through the whole process of purchasing the piano: from choosing the right piano, arranging finance, adding a 'silent system' through to the final delivery. Highly recommended for the impressive variety of pianos on offer and the very professional service.
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Joel Posthuma de Boer
★★★★★
3 months ago
Absolutely fantastic service from Richard and Colin! … read more Seamless enquiry service - extremely helpful over email. Very fast delivery which was very professional too. Not forgetting the aftercare support on the phone too with small queries! Would definitely shop with them again, and really recommend them to anyone looking for a piano and excellent service!
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John Moss
★★★★★
4 months ago
I recently purchased a piano from Richard Lawson Pianos … read more and can't recommend them highly enough. Although the piano was not one of the more expensive on offer and I bought remotely; the level of service and attention to detail from ordering to speedy delivery was second to none. Buy form Richard with confidence.
Reviews