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Hoa Nguyen
★★★★★
2 weeks ago
We recently purchased a refurbished Yamaha piano from … read more Richard Lawson and are super pleased with both the product and service. Colin was of great help guiding us through the different choices and patiently letting us try the pianos before taking a decision. The delivery was swiftly and professional arranged. I have to say that I wish many companies out there can provide such a thoughtful sale and after sale process.
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Rustom Battiwalla
★★★★★
4 months ago
I bought a fabulous Bluthner grand piano from Richard … read more Lawson pianos earlier this year. Although it is 100 years old, it was sold with a year's guarantee. When a problem arose, they immediately told me it was covered by the guarantee, and brought it back to their workshop, fixed it, and delivered it back to me. Absolutely faultless customer service, I am so impressed with every contact I have had with them. 100% recommended!
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Elliot Forrest
★★★★★
a month ago
Spoke to Colin, who gave really sound advice about … read more the choice of upright for my daughter and I. Recorded videos to demonstrate the sound and action and was really helpful, transparent about payment and delivery. Delivery was arranged by a superb company too! Thanks so much, we are really loving it!
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naureen akbar
★★★★★
4 months ago
My experience with Richard Lawson Pionos was excellent, … read more they were receptive, helpful and honest. They took the time to advise and find the best piano within our price range. Colin was incredibly helpful and patient, made the whole process smooth and enjoyable. I would highly recommend Richard Lawson Pianos.
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Nicola Fletcher
★★★★★
a month ago
We had a great experience recently buying a new Yamaha. … read more The showroom is incredibly impressive and Colin advised me very well on what would be best for our requirements.
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Daniel Kelly
★★★★★
4 months ago
Very good range of pianos available. I was lucky enough … read more to come right after a delivery of a new batch from Japan, too. Good customer service - plenty of time to look around various models, helpful staff. Spent a while picking a good model, ended up ordering a Yamaha acoustic. Delivery was pretty unproblematic too.
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Peter George
★★★★★
a month ago
We visited Richard Lawson pianos to look for an acoustic … read more piano. We initially looked at new Kawai and Yamaha pianos but were also encouraged to consider reconditioned pianos in the same price bracket. Upon trying both new and reconditioned pianos in the store, it quickly became apparent which was our son’s preference. Colin was very knowledgeable, patient and fair in presenting the options and his advice led to us choosing the right option for us. The delivery was promptly arranged and effectively undertaken. We would look to use Richard Lawson again if and when the time comes.
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J S
★★★★★
4 months ago
Amazing selection of pianos. Colin was super friendly … read more and helpful trying to decipher different piano models. Highly Recommended.
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David Richards
★★★★★
a month ago
Very positive experience buying my new piano. I met … read more Colin at the showroom last week and was immediately impressed with the service and the selection. Colin understood my requirements and gave me great advice on what to look for. I never knew pianos all were so individual in sound! I chose my favourite sounding of all the U3's and wasn't rushed at all. I am not very confident playing in front of others being relatively new to Piano again but Colin just left me to it which I appreciatedMy new piano arrived today and I the delivery was super efficient. Great customer service from start to finish. I hope to use them again and I do hope they host more recitals as the one on Sunday blew my mind!
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Nicolae Iuga
★★★★★
4 months ago
We recently brought a Kawai GX-5 from Richard Lawson … read more Pianos and the whole experience was excellent. Collin was knowledgeable, helpful and professional. He clearly knew what he was doing and made the whole process smooth. We're absolutely thrilled with our piano and would highly recommend Richard Lawson to anyone.
Reviews