About Us
Find out about Richard Lawson Pianos
About Us
Richard Lawson Pianos have been involved in the piano trade for four decades, and we bring a wealth of expertise to the piano buying process. This experience ranges from the technical side of piano refurbishment and set up, to a deep understanding of how that effects the nuances of sound and the responsiveness of touch where the pianist is concerned. We supply a wide range of new and refurbished pianos starting at £1,295, moving up to the immensely popular Yamaha U1 and U3 Upright Pianos, beyond to the Yamaha C3 and C5 Grands, and even the Yamaha CF Concert Grand.
We also stock Steinway Grand and Upright Pianos, in addition to many other famous piano brands, such as Kawai, Shigeru Kawai, Petrof and Bösendorfer. Our clients range from beginners up to International Concert Pianists. Some of our regular clients are well known and prefer the discreet service that we can offer, if required.
Many schools and local authorities choose Richard Lawson Pianos as a trusted supplier who can be relied upon to offer 100% satisfaction, as well as highly competitive prices. We have sold thousands of Yamaha U1’s and U3’s to schools, for instance, over the years.
At Richard Lawson Pianos
At Richard Lawson, pianos are our passion, and we don’t just stop at selling them - we offer a wide range of additional piano services too. From selling stools to piano tuning and piano hire - we even offer a professional piano moving service, helping to ensure your pride and joy travels safely to wherever you need it locating.
Scroll the options to find out more about the range of services and products we have available at Richard Lawson Pianos.
Drag images to see moreMost Recent Reviews
Richard Lawson Pianos Ltd
24 Lime Tree Walk, Rickmansworth
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a week ago
I spent 3 amazing and valuable hours with Colin at Richard Lawson Pianos, where he walked me through a whole range of Grand Pianos and associated advice. This was hassle free with no commitment and the purchase process following this was … More clear, simple and very prompt. Couldn't Fault it. -
2 weeks ago
By far the best showroom. Colin was very knowledgeable and made our selection of the Piano very easy. In the end we purchased a Yamaha U3 which was in excellent condition. The Piano delivered on time and after sales have been great. I highly … More recommend them . -
2 weeks ago
We recently bought a beautiful Yamaha piano for my son from Richard Lawson Pianos. Colin helped us with our choice and he was extremely polite and very helpful. It made the world of difference being there in the showrooms and trying the … More options out. Such a lovely experience and I have an incredibly happy son! Thank you for such wonderful customer service! Highly recommend this place and Colin has been amazing 🙏🏼 -
4 weeks ago
I highly recommend this company without hesitation whether for a piano purchase, maintenance or removal. They recently moved my Steinway Grand piano across London and made the whole process appear effortless. Furthermore, Richard Lawson … More was incredibly helpful and available to discuss this and other piano related matters in utmost detail. Many thanks for a truly outstanding service! -
a month ago
Excellent product and great service!!! The staffs are very friendly and professional. And the email response is speedy. The piano came much quicker than I expect. The shop offer an upgrade model at the same price (old model is disconnected). … More The new piano delivery on the day I choose. I was pleased with the excellent service and perfect product. -
a month ago
Great showroom, excellent and amazing service from Colin. it took less than 24 hours to the whole process, I called Richard at 9.55 PM and visited the showroom and paid for the piano on the next day. I am very much satisfied with Both … More Colin and Richard. Well done. All the best! -
3 months ago
I am extremely satisfied with Richard Lawson Pianos. We spent hours there and Richard helped to find the right one for me. We bought Yamaha U1 reconditioned piano. Waiting for the delivery ..... Hope it will arrive soon !As promised it … More was delivered on time and very happy with the purchase. -
3 months ago
I contacted Richard Lawson for a quote to move a mini baby grand from Manchester to London. They were unable to assist but Richard was super helpful and provided me with a few recommendations. His recommended company were fantastic! Even … More though they couldn't help Richard still found time to give me some advice. -
3 months ago
We had very happy experience buying a grand piano here. The shop owner is very knowledgeable and fully understood our needs. The delivery was just in days which was amazing. A trustable dealer with high quality pianos. -
3 months ago
Richard has been so helpful and so responsive throughout the whole process, very informative and replying to my questions promptly. it was definitely very reassuring for my first purchase of a silent piano. I would recommend Richard to … More anyone who wants to buy a piano, he is a pro ! 👍 -
3 months ago
We bought a lovely Yamaha C3X through Richard. The family are very pleased. Great service. -
3 months ago
Very good service and perfect staff!gave all the advises to us. Delivered man are very good as well. -
3 months ago
I have dealt with Richard a number of times in recent years.His professionalism, knowledge, understanding, honesty and integrity are second to none.If you are in the market for a quality instrument, he’s the man for you.Would thoroughly … More recommend.Thank you Richard. -
3 months ago
Fantastic ServiceI spoke to Richard a week ago about a Yamaha Baby Grand, his knowledge and customer care was awesome, less than a week later I have the most amazing piano entertaining friends ! Thank you Richard -
3 months ago
We had an excellent experience! We are so happy with our purchase. -
3 months ago
We bought a second hand Petrof P-125 for our son. It came with a five-year warranty. Colin and Richard were so helpful in guiding us for the right piano. Delivery was almost in no time, very swift and smooth. Thanks for the excellent service. … More -
3 months ago
The showroom is very impressive with a wide range of pianos available to try. Colin Smithers was extremely helpful in providing information and advice and ensured my new baby grand piano was delivered safely. The delivery team were also … More excellent. -
3 months ago
I have nothing but praise for Richard and his team at Richard Lawson pianos. I found out about them quite recently in an article at the back of International Piano magazine, and was delighted to see that they had relatively recently opened … More a huge showroom in Amersham, close to where I live.My first contact was to get their technician, Rick, to come and tune my upright Kemble piano, and after a couple of emails, we found a convenient time and date, and Rick came and did a splendid job at a very competitive price. So, if you need you piano tuned or looked at, please think of Rick.As I then proceeded to play it more, I came to realise that good as this piano was, it simply was not "the instrument" for me or for my rather small living area, so I started to look at top end digital pianos, and found that Richard stocks one of the leading models, the Kawai DG30. I made an appointment by email, and came to the showrooms, where the very friendly and expert Colin let me try the instrument out at my leisure, and also demonstrated it himself (he is a very good pianist!). Once it was clear I was going to buy this instrument, we discussed and agreed a part exchange for my Kemble. This was on a Friday, and by the following Wednesday, I had the new instrument delivered, unboxed, and assembled at home, and my Kemble taken away by their excellent removal team. I am delighted with the new purchase, and really looking forward to getting more familiar with it, and getting back to regular playing.Every step here has been a pleasure - on top of the excellent service in person, Richard and especially Colin have been incredibly responsive on email and phone to ensure things happened smoothly and quickly. I would unreservedly recommend them to anyone interested in a piano, whether, acoustic or digital, upright or grand - their range in the showroom is astounding!Jeremy -
4 months ago
Great Service. Richard is very professional, responsive and patient to help me chose an ideal piano. There are all ranges of pianos in the show room to meet your demands, and I really like the one I chose at the end. Really appreciate it. … More :) -
4 months ago
Richard Lawson has a fantastic shop, and his service and accommodation were second to none.. I spent a wonderful afternoon trying his gigantic selection of pianos..I found the most beautifully kept Yamaha UX3 which is now part of the family, … More I can't thank him enough. -
4 months ago
Excellent service. Both Richard and Colin were both very professional and understanding of our needs to purchase a piano for my daughter who has just started learning to play. The showroom was very impressive and immaculate and the delivery … More was prompt - the following day from placing the order! Highly recommended. -
4 months ago
I am extremely satisfied with Richard Lawson Pianos. Colin helped me find the right one for me, and then also arranged tuning and voicing to make it the perfect one for me! Fantastic service -
4 months ago
Absolutely fantastic, friendly and very informative customer service. Colin was very helpful and took the time to explain us the different options from a vast collection of pianos in an impecable showroom. We are very happy with our Yamaha … More U3 and can highly recommend Richard Lawson Pianos. We will most definitely be contacting them back for aftercare. -
4 months ago
Professional, knowledgable, efficient and friendly. The piano was delivered on time. Thank you. -
5 months ago
Great showrooms and excellent service from Colin. Was an added bonus that they were able to get my new piano to me the next morning. Great service all round. -
5 months ago
From start to finish the process and communication was excellent. I highly recommend Richard Lawson Piano. -
5 months ago
I bought a piano (Kawai Anytime X upright) from Richard a number of years ago and he has been a shining example of customer focused care. During purchase he was very helpful and knowledgeable (he really knows his stuff about the physics, … More materials, inner mechanical workings, and so on involved in a piano). After purchase he’s been very responsive to my queries and always goes that extra mile to help.
I recently moved flats, and went back to him for piano moving services (since I was very happy with the service when they delivered the piano after I bought it), and that was fantastic too - those guys had my very heavy piano out the flat, navigating what turned out to be a rather awkward stairwell, in 15 minutes!! They are fully equipped and strapped my piano in safely with proper quilted covering.
His logistics team was really great too on the day. Easy to contact and very kind and understanding about the stresses of moving!
I would recommend Richard Lawson Pianos to anyone considering buying, or moving, a piano. -
5 months ago
Purchased a great Yamaha Digital piano the other weekend. The whole process was made incredibly easy and fun by Colin, the Sales Manager. Informative, considered and direct with helpful opinions on what piano would suit. Piano delivered … More within days with the old one taken away by a friendly pair of gentlemen. Very happy. -
6 months ago
Mr Lawson is the most professional and customer-focused piano expert I have found. He has been providing the best service and value to my piano students and myself, and we are incredibly happy with the pianos, competitive prices and service … More from him. The range and choice of pianos he offers is considerable, and you can rely on him to find you the instrument to suit your needs and budget. I have no hesitation in recommending Mr Lawson for your piano investment. -
6 months ago
Excellent in every way - range of pianos available, freedom to try them out at ease, speed and efficiency of delivery. Can't imagine anyone better. -
6 months ago
Very happy with the purchase of the piano Yamaha U1. Very nice sound! The delivery was quick and well done through lots of stairs!!! -
6 months ago
Wide selection of pianos, professional advice from Colin who kindly answered all our questions in person and online. We were very late to our appointment on a Friday afternoon but when we arrived we were made to feel comfortable and not … More rushed at all in making a decision
Transportation was seamless with the piano being delivered on time and positioned perfectly on the right spot.
All in all we are very happy with the whole experience and of course with our new piano. I could not recommend them more. -
6 months ago
Just bought a grand piano here. Visited on a Sunday and Colin spent time telling me about the pianos in my price range and answering my questions before leaving me to try them out as I wished. I decided and paid on the Monday and then the … More piano was delivered yesterday (Tuesday) - so all very quickly organised! Emails and phone calls were responded to promptly, delivery done very professionally. A pleasure to deal with. Thank you. Review by Sharon -
6 months ago
From booking a man appointment to the piano arriving the service has been excellent.
I had researched a number of different piano retailers but Richard Lawson had fantastic reviews so I thought I’d have a look here first. I wasn’t disappointed! … More There is a massive selection of pianos and Colin kindly took me through all of the ones that fitted my needs (about 20!). He understood what I was looking for in a piano and I had a number that I could have picked.
Delivery was swift and arranged at a convenient time. The delivery drivers were experts and quickly manoeuvred the piano through the corners in my house. Now I have the pleasure of playing a fantastic instrument.
A big thank you to Colin and the rest of the team -
7 months ago
Both service and delivery could not be faultedWas s delight to do business with Richard -
8 months ago
I have no idea of Pianos but do have an experienced teacher for my Son and a second opinion from a musician who spent many years in the London Philharmonic orchestra.
The Yamaha U3 I bought for my son have great tone in excellent condition … More at a very competitive price.
I have no idea so I know I have been a complete nuisance to deal with. I asked many questions , some of which I didn't understand (That is the danger of google).
I wanted a new instrument on a low tight budget.
Colin and Richard are not pushy salesmen they do not need to be they are backed by a solid reputation, what they are is caring , honest, patient and good listeners. I got more that what i wanted.
I expected the delivery to be cumbersome but that was smoother that flying to New York first class using a limousine service. Again experienced humble gentlemen in and out in minutes with no issues.
I would not hesitate to recommend Richard Lawson Pianos to any potential buyer or seller and you will have a great experience. -
8 months ago
Excellent service, beautiful pianos!
I have bought a UX3 Yamaha 2 weeks ago and I am an extremely happy customer!
Delivery was quick and professional!
Thank you, Richard! -
8 months ago
Richard was very helpful and patient with all my questions. Buying a piano from a distance and not being able to visit was nerve racking but Richard understood and helped me find a beautiful Yamaha U3. Thank you and I would definitely recommend … More and use again. -
8 months ago
Bought a Kawai GX3 grand piano from Richard Lawson Pianos. Traded in my old upright against the new piano and Richard's price on the new piano was a fair deal . Richard gave relevant and useful advice and even though I was buying it … More during lockdown, I was happy to proceed . Delivery was great and efficient .I am very pleased with the piano even though I have only had it for 3 weeks . Would recommend Richard Lawson Pianos . -
8 months ago
Exceptional! From the initial conversation to selection, to delivery: the choice, service, and experience Richard offers is simply remarkable. So pleased with our purchase and the care Richard took to ensure my son got what he wanted, … More when he wanted it. Thank you! Neelem -
9 months ago
Best place to buy a piano. Very good customer service. Extremely happy with my purchase. Highly recommend Richard Lawson Pianos !! -
9 months ago
Couldn't rate our experience of Lawson Pianos more highly. Incredibly knowledgeable about their wide range of pianos and we are thrilled with our purchase. We are also appreciative to them really pulling out the stops to have the piano … More delivered so quickly. Excellent service all round and wouldn't hesitate in recommending. -
9 months ago
We bought our Yamaha U1 upright piano from Richard a year ago, just before lockdown. It is a wonderful piano that has brought lots of joy during this past year. I would recommend Richard Lawson pianos to all. We travelled down from Yorkshire … More as we could not find anywhere else in the UK that has as much choice in one showroom. Thanks again Richard for a great piano. -
9 months ago
Richard was extremely helpful with us choosing a grand piano. The showroom is very spacious with a huge selection of wonderful pianos. He let us spend as much time as we needed without hurrying us but was there to ask questions if required. … More Communication both before and after delivery was excellent. Delivery was very quick and efficient. We now have a wonderful instrument that will be enjoyed by all the family. -
10 months ago
Most impressed with the service I received when purchasing a piano during lockdown. Would highly recommend using Richard Lawson Pianos (Colin Smithers) -
10 months ago
We are delighted with the sound and condition of the piano and it is being played for several hours a day – what better way to spend lockdown?Please also pass on our thanks to the PianoSpeed team who were extremely efficient, polite and … More thoughtful throughout. The delivery went very well indeed.A pleasure to do business with Richard Lawson Pianos. Highly recommended. -
10 months ago
Great selection of pianos. Very helpful and friendly service, including professional advice, honest, tuning and delivery.Highly recommend. -
10 months ago
First class service from Richard. A stunning white Yamaha U3 which looks incredible in our open plan extension. Great price and really good delivery service. -
a year ago
Richard supported me in choosing a piano as a gift for my wife. He gave great guidance, really listening to what I was looking for, then steering me in the right direction. The result, I ended up with an amazing piano that looks stunning … More and plays beautifully........oh and a very happy wife 😄 -
a year ago
Superb showroom and decided on a lovely Kawai upright which was professionally delivered today. Excellent friendly service from Richard. -
a year ago
Excellent Service and ProductI have just purchased and had delivered a piano from Richard. Extremely helpful service from my intial enquiry through to agreeing a price and arranging delivery. Buying a piano is a big purchase and pleased … More to say the quality of the delivered Yamaha B1 was fantastic. Although a second hand piano, it looks and plays like new. A stool was included which was also of very high quality and colour matched the piano. I would not hesitate to purchase from Richard again. -
a year ago
Just got my YAMAHA U3 today in brilliant condition and within the time frame of the promised delivery time!!!
Exceptional service!!! Unparalleled quality!!! Exclusive selection and loads of great stuff to choose from!!!
Would highly recommend … More anyone that is looking to buy a piano DON'T GO ANYWHERE!!!!!
Fabulous customer service - so patient and helpful Richard went out of his way to try get us the right finance option and he found it!!! -
a year ago
I am over the moon with my new piano !!!
I purchased the SK-3 kawai, it sounds and looks amazing!
If you are looking for a lovely life time piano with fantastic professional customer service, Richard Lawson Pianos is the one!
The experience … More from the moment I walked in to the show room till the moment that the piano got delivered to my house was amazing & I had my piano in my living room less than a week.
Very reliable, professional & friendly service.
Highly recommended to anyone looking for good quality pianos in SE England.
🙏🙏🙏 Thank you Richard! -
a year ago
Fantastic and trustworthy piano company. Colin has been brilliant, finding the right U1 piano at a fair price: all at a distance too, he played different pianos and sent videos of them and offered expert advice. The piano arrived safely, … More professionally and quickly. -
a year ago
Richard was really helpful and patient as we selected a secondhand Yamaha G2. We were pretty indecisive and just coming back to piano after a decade out of practice, so it was invaluable to have his expertise to guide us. He even kindly … More sent two options of stool around so we could decide which one we liked better in our home. Super prompt delivery too. We're very happy with the purchase so far. -
a year ago
Richard helped my son find a grand piano to help him continue his studies - in the end we settled on a secondhand Yamaha with beautiful tone, at a great price. Richard's team prepared the piano brilliantly and even stored it until … More we were ready for delivery. Delivery went smoothly and on a day which suited and I'm pleased to say my son is very happy! Many thanks and I recommend anyone to take a trip to his showroom - we took a 2 hour drive having not been able to find what we were looking for nearer. Thanks again -
a year ago
We have purchased two pianos (Yamaha U3 and Yamama C3 Grand Piano) from Richard Lawson over the last decade and both have been absolutely brilliant. You really need to trust your piano dealer, as some of them sadly are like used car salesmen. … More Richard on the other hand is trustworthy, empathetic, reasonable, knowledgeable and a solid investment. I wouldn't hesitate to recommend him for a second, as he's my only choice. Thank you for the beautiful music! -
a year ago
I couldn't be happier with the service I received from Richard and my beautiful piano. I was given the chance to try 2 floors of pianos on my own, without interruption or other players, and Richard was more than helpful with regard … More to finding what would work best for me and in my home. He is obviously passionate about what he does and cares about his customers. -
a year ago
Highly recommended ! Richard and Colin helped us in choosing the right piano for our daughter. After sales service and communication is great too! -
a year ago
Good price and Excellent service. This is a great place you shall visit if you are considering to buy a piano. -
a year ago
Excellent service. We were first time piano buyers, and Richard went literally out of his way to help us find the best model for us among all the various alternatives we had. We are very happy with our purchase and Richard remains engaged … More to help us whenever we need. We look forward to staying in touch with him for our present and future needs, and would not hesitate to recommend him to whoever is considering buying a new (or used) piano. -
a year ago
Would like to convey my thanks to Richard and Colin and the team . On first meeting you immediately get a sense that you are with 'musicians ' who not only understand their business but also , importantly your needs .A supportive … More environment with an array of different viable options available at diffent levels of the music Colin is a great guy to assess and advise on the technical side ( wonderful pianist )and is the sort of person you need to dialogue with to help you make the right decision for You , without pressure.Equally , on delivery the guys are excellent and along with the after care /service reflect a really cohesive team within a 'family business ' and a sense of 'old school values ,'As such would say these guys are a 'must check ' when you're looking for the right instrument. -
a year ago
Just taken delivery of a beautiful Yamaha C3 from Richard Lawson Pianos. Fantastic service and superior quality. Would definitely recommend this service. -
a year ago
Excellent Service, found a lovely piano -
a year ago
Went to his new premises today to make up some new signs. Absolutely amazing place. A genuine honest bloke and would recommend him in helping you purchase a piano. -
a year ago
Richard provided tremendous service in helping to quickly source a Kawai CA78 for our music student daughter to keep up with her practise during lock-down. We would certainly use him and his piano transport team again, and are very happy … More to recommend him. -
a year ago
Tremendously pleased with the new Kawai that I purchased from Richard Lawson Pianos. Receptive, friendly and efficient service all round. -
a year ago
Richard Lawson could not have been more helpful and patient in helping me decide the right piano for my situation. A wonderful experience just being in their showrooms - piano heaven. -
a year ago
Great service right from first enquiry through to showroom visit and delivery to house. Very happy with product and process. -
a year ago
They were very professional and patient to introduce all the information of the pianos. The conditions of the pianos are very good. Also, the piano came real quick (in few days) after our decision. I would recommend it to my friends. -
a year ago
I really cannot thank Colin at Richard Lawson Pianos enough for his professionalism, willingness and above all patience (I am a very fussy about my pianos!) in buying my first grand piano. The showroom looked immaculate, the best piano … More showroom I've ever been to, even better than Steinway, London! The delivery was quick and efficient, the pianos were in tune and a pleasure to play and to find this perfect one was a blessing. It's amazing in its new home and I already can't wait for the first tuning! Thank you again for everything, you have been wonderful! -
a year ago
Colin was extremely helpful at showing me all pianos in my budget and I had ample opportunities to try out and ask lots of questions. I am very pleased with my purchase and impressed by the friendly and professional service. Highly recommended. … More -
a year ago
Absolutely fantastic service. Richard took a lot of time helping me figure out the best options, within my budget - and sharply priced too. He was very helpful and responsive, taking the time to explain and clarify. Took the time to try … More out different pianos in their big showroom. I'm extremely happy with my new piano and cannot recommend them more! -
a year ago
Fantastic service, and we're delighted with the Yamaha grand piano we've bought from Richard Lawson Pianos. Richard met us late one weekday evening to accommodate our schedules, he took the time to answer all our questions and … More didn't come across as trying to sell in the slightest (which in a showroom is very refreshing). He's responsive, knowledgeable and friendly. Their showroom is very impressive and has a very wide variety of different pianos. -
a year ago
I needed to replace my daughters piano & was luckily enough to be introduced to Richard Lawson Pianos. We had a one to one appointment at the new showrooms and were not disappointed. We are now the proud owners of a beautiful baby grand. … More I am extremely impressed with the service & advise we received from Richard, please do not waste your time shopping around for a piano, just take one visit to Richard Lawson Pianos and you will be just as impressed as we were. There are so many to choose from & Richard will guide you to the ones to suit your needs, budget and size room. It was a pleasure shopping for our perfect match piano, thank you so much Richard. -
a year ago
Have a large inventory of pianos each with a unique and different touch and sound. Sure enough, after an hour and a half of trying piano after piano, I found one I was pleased with. Sales manager was very patient and helpful, even demonstrating … More on some of the pianos so I could just listen rather than play. Delivery was prompt and overall, I am pleased with my purchase. -
a year ago
Many thanks to Richard and the men who delivered my new piano. I'm over the moon. Got a great deal on the Shigeru SK5 which is an amazing sounding instrument and a dream to play. There is a vast choice of pianos and digital pianos … More at Richard's warehouses at great prices. He has gone out of his way to help and make everything possible with attention to every detail. Always a pleasure to deal with, I recommend anyone looking to anyone to check him out. There are so many more pianos in stock than on the website, with something to suit everybody. -
a year ago
My parents and I visited Richard Lawson Pianos without the intention of buying the same day, however our consultant Colin Smithers was very helpful and incredibly knowledgeable too which helped us in making the decision to buy the same … More day. He answered all of my questions to ensure we were making the right decision. He even gave us a demo which pretty much sealed the deal! He didn't rush us in making a quick decision like other places we had visited previously, which was a breath of fresh air. Colin was very prompt in communication via email and calls after the purchase was made too. One of the many great things about Richard Lawson Pianos is that there is a huge range of acoustic and digital pianos which was great as we had a large selection to choose from. All in all, we were extremely happy with the purchase and delivery of our Piano as well as the customer service we received there and afterwards. I would definitely recommend them if you're looking for a Piano for your home! -
a year ago
Richard Lawson Pianos, what a tremendous service they provided.My family and I cannot thank Colin (Sales Manager) enough for such a great buying experience. As a first time buyer, Colin was very patient and explained all the benefits of … More the different pianos in our desired price range. No pushing or up-selling at all, he was entirely focused on helping us select the most appropriate piano for our children.We have no hesitation in recommending Richard Lawson Pianos and will definitely look at going back when the time is right to step up to a grander piano. -
a year ago
I could not recommend Richard Lawson Pianos highly enough. From initial telephone consultation through to showroom visit and delivery - Richard provided one of the best services I have ever experienced buying pianos. Both my wife and I … More have been professional pianists for nearly 20 years each and we were both hugely impressed. We were so pleased with the service that we received we encouraged our employers to purchase all their new pianos from Richard. They too have experienced the same high level of service and attention to detail that made the purchase of our Yamaha C3 such a pleasure. Thank you very much Richard. -
a year ago
Thank you for your professional and friendly support in helping us choose our piano and for such quick (next day!) delivery service and installation. -
2 years ago
Very helpful and knowledgeable! Highly recommended.Thanks a lot!! -
2 years ago
I bought a Yamaha U3 piano and was really impressed with the professional service and honest pre and post sale support. No hesitation in recommending Richard and his team to anyone! -
2 years ago
A man with passion and expertise. He’ll have you try a range of pianos to help you get an idea of what you like. He is very knowledgeable and offers excellent advice. -
2 years ago
I purchased a Yamaha YU33 from Richard several months ago. Very happy with the service and price - the instrument itself is wonderful. There is always anxiety when purchasing something which costs a fair amount; but really I would have … More no hesitation in recommending Richard Lawson pianos. I will certainly be recommending them in the future. -
2 years ago
Buying a grand piano is not usually a spur-of-the-moment decision, but in my case it almost was! Having enjoyed playing a Yamaha C7 and seeing that Richard had one for sale at a very good price I made contact. I narrowed my choice to … More the C7 or C6, both of which he was willing, on payment of a deposit, to reserve until I could get down to London (I live 35 miles south of Edinburgh). The chose day was immediately after the day of railway chaos, but Richard contacted me on the train and offered an alternative route via Watford junction, meeting me there, and taking me to try both pianos (including a welcome cup of tea!). Decision made (at a leisurely pace), he kindly drove me back to the station. It took a few days to organise my finance, but he was very understanding. With everything in place, the piano was scheduled to arrive on Thursday, 29th August, and the piano removal company kept me fully informed of the likely arrival time. The two guys were excellent (yes - just 2 for a 400kg piano!) and took a great deal of care in bringing it into the house and setting it up. From my very first contact with Richard through to the e-mails following delivery I have nothing but positive comments and would thoroughly recommend Richard Lawson Pianos - and distance is no object! It goes without saying that I'm loving the piano!! -
2 years ago
Bought a Yamaha UX upright about 2 years ago. He was very helpful, patient and honest with us. Love the 0% finance deal and was incredibly generous with bargaining, giving us a discount on top of free delivery to Manchester and the stool … More thrown in for good measure too haha. I’d say it was well worth the 4 hour drive there and back! If selling/buying my piano I would be a happy return customer 👌🏻 keep up the good work Richard! -
2 years ago
Great service - good advice and never pushy. The quality speaks for itself. Very happy. -
2 years ago
I recently bought a Yamaha CLP 675 from Richard Lawson and I’m so happy with both the service and the instrument! I had great advice from Richard, a very competitive quote and upon delivery date he even put the instrument together in his … More workshop for me and had it delivered to the second floor. Definitely recommend this piano house and couldn’t have wished for a better place to buy from! -
2 years ago
I have just taken delivery of a Yamaha C3 piano from Richard Lawson, it is gorgeous, and sounds fantastic.The action is light, and it fills our music room perfectly.The whole experience of buying from Richard was excellent, from the moment … More he picked me up at the airport for a visit to view pianos, to the follow up communications and arrangements needed.I highly recommend him. -
2 years ago
Simply the BEST!!Once having discovered Richard Lawson Pianos many years ago, we have always recommended them to all the students, parents and friends of our music school.The prices are fair, the instruments in excellent condition and … More the service is second to none.. The delivery crews are absolutely no-fuss complete experts and Richard himself is a ' mountain mover' in the beyond -the-call-of-duty department, honest and kind in all his dealings.Can't recommend this firm too highly. Thank you Richard Lawson Pianos for all the help you've given to us/me, very much appreciated.Gail Smart -
3 years ago
I had lost one of the rubber stoppers on my baby grand yamaha piano. Unsure of where to get them, I contacted Richard and he was nothing but helpful with sourcing and providing them. I only contacted him yesterday and already the stoppers … More are ordered and on their way to me. Great customer service and great knowledge about the fantastic pianos he has to sell. Definitely the place to go. -
3 years ago
My wife and I could not be happier with the service and quality of the Yamaha G3 piano we bought from Richard Lawson Pianos at the end of April 2018. The piano is wonderful, in immaculate condition. It plays and sounds great and it was … More a very reasonable price. The communications were polite, friendly and we always felt at ease and under no pressure. Richard gave us his time and was extremely helpful and kind to us. We are very grateful and highly recommend his pianos and services. The delivery was excellent too. -
3 years ago
We were able to get a clear idea of what our options were and Richard gave a good description of the characteristics of older and newer piano's. We found a wonderful piano after being shown a great selection to choose from. -
3 years ago
Fantastic service from start to finish. Swift communication from Richard, professional and helpful delivery staff, and I'm delighted with my beautiful piano. Thank you. -
3 years ago
Richard sold us a brilliant Kawai and his service was exemplary. After a year, we called about a small problem with the piano and he addressed it immediately. Thank you. Highly recommend them -
3 years ago
Amazing Service from Richard.He’s the best in the business and has a lovely selection of pianos for all levels. Highly recommended. My Steinway Grand is Wonderful. -
3 years ago
We've now bought 3 pianos from Richard and really pleased with each and every one of them. He has a great selection to choose from, and even gives you a cup of tea to help you make up your mind! Thanks for all your help Richard. -
3 years ago
It was a pleasure dealing with Richard! As former musician, he gives confidence every step of the way. Our acquisition of Grand Piano was smooth and enjoyable experience. Would recommend Richard to everyone! -
3 years ago
A wide selection of reconditioned and new pianos with excellent service; helpful but never pushy or impatient, I took as long as I wanted to try the pianos without feeling pressured. Delivery was arranged quickly and this was efficient … More and professional. I bought an upright from a selection of about 20 and will go back when I want a grand. -
3 years ago
My Yamaha U3UX upright piano was delivered today and I am very happy with it and the service I received. I have an impossible schedule at the moment and in my search for a piano, I found Richard always made himself available to discuss … More my budget and options. I visited many shops (did a lot of driving) and did find that Richards pianos were just that bit better with regards to wear and tear. I noticed that the refurbished felt and hammers looked in better condition, as did the piano casing. I'm not an expert but I have looked at over 50 pianos now. I'm also happy with the price, and believe me, I spend many many hours and days searching. I hope my review helps! -
3 years ago
Richard Lawson Pianos is the only place that you should look when purchasing a piano. Richard is so knowledgeable about pianos and provides an excellent service to find the piano within your budget and to meet your requirements. Excellent … More service including after care service too. -
3 years ago
I had great experience interacting with this piano shop. The owner really listens to my needs and has given me great professional advice. I would recommend this shop to all my friends who consider buying a piano. -
3 years ago
I was recommended RLP Ltd by a leading concert pianist.6 months ago I was seeking personalised advice, service and a quality instrument, being a beginner in Suffolk. In every respect it was a 5/5 experience - an informed, honest and … More value for money recommendation + delivery. Now? A delighted owner of a beautiful Kawai Classic Series CS11/C58 digital piano. Thank you Mr Lawson. -
4 years ago
We bought a used Boston Steinway piano unseen from Richard, a significant outlay and purchase for us. He delivered really excellent service; he was polite and efficient to work with and his delivery guys were courteous and careful. We … More wanted a matching stool, and Richard sent a choice of two with the piano for us to look at in our home and to choose from, allowing us to pay afterwards. The piano itself exceeded our expectations and looks and sounds stunning. Would recommend without reservation and use again. -
4 years ago
Richard opened up his showroom specially at a time convenient for us, and was very helpful in finding just the right piano for our needs. The purchase and delivery were straightforward and hassle-free, and he was there at the end of the … More phone to answer any queries. -
4 years ago
Richard was very helpful from the offset. He advised me on pianos and took my needs into consideration. He was honest with what he could offer me in terms of price and delivery. The delivery was on time and nothing was too much hassle for … More the delivery men. Thank you for providing such a great service and a piano that will last a lifetime. -
4 years ago
I recently bought a Yamaha CLP625 digital piano from Richard Lawson Piano Ltd. Richard gave me an excellent and trustworthy advice and service. I will highly recommend his business. Thank you Richard for all your advice. Looking forward … More to upgrade the next one soon. -
4 years ago
Richard was very responsive and patient to queries. Quick on time delivery. Sent through a piano key for free when I mentioned we had young kids and hence the need to lock the keyboard. Thanks. -
4 years ago
We were delighted with the high level of service we received from Richard Lawson Pianos. Richard took a lot of time to show us a range of pianos that suited our needs and patiently allowed us to try them out with no pressure to purchase … More anything. Delivery was very fast too. I highly recommend the company. -
4 years ago
Richard gave me a brilliant service even two years after buying a piano. He works with a superb restorer who adjusted my piano key weight.They both are trustworthy. -
4 years ago
After spending months researching about pianos, i was happy to stumble across Richard Lawson Pianos, he is very knowledgeable unbiased and honest in meeting your needs for piano. i was happy from start to finish and happy to recommend him … More to anyone. -
5 years ago
I recently purchased a Yamaha piano from Richard Lawson Pianos.The service and selection was fantastic.After visiting many piano shops, they had the biggest selection I had seen in the U.K and I was able to find the right piano.I felt they … More had a great understanding of my exact needs and helped me so much with expert advice.I am delighted with my piano and every part of the buying process.Thank you so much.
Reviews