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Mark Bishop
★★★★★
in the last week
Great service from start to finish, and we’re delighted … read more with the piano. Thank you!
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James Chadd
★★★★★
a week ago
As a non player and first time piano purchaser buying … read more for advanced level teenage players we needed allot of guidance and support in sourcing our piano. We have had an excellent service from Colin at Richard Lawson Pianos. From our initial telephone conversation to help us understand our requirements and give clear unbiased advice to what we should be looking for (and avoid), through to our showroom visit on the following weekend. Amazing showroom and selection of Pianos to select from, we enjoyed our visit and selection process. Purchasing, finance and delivery were all seemless and highly co-ordinated making everything simple and stress free. Great service all round.
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ahn jiae
★★★★★
a week ago
I have been recommending Richard Lawson Pianos to my … read more students for over 10 years, and every experience has been excellent.Colin was incredibly helpful from start to finish. I didn't even need to visit the showroom, as he promptly answered all my questions and matched the best price. He was also happy to hold the piano for over a month while I arranged the move of my previous piano.The delivery was almost impossible due to the access, but Colin organised everything smoothly. The delivery team worked incredibly hard and managed what seemed impossible. To make things even better, the piano technician contacted me just two days after delivery without me having to chase anyone. The piano was delivered on Friday, and I already had a message from the technician by Sunday.The level of customer service has been outstanding every time I have purchased a piano from Richard Lawson Pianos. I highly recommend them to anyone looking for a quality piano and first-class service.Thank you so much, Colin, for all your help!
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Dupinder Sagoo
★★★★★
a week ago
I reached out to Richard Lawson to upgrade our piano … read more for daughter - we met Colin who helped and advised us so well. We then purchased the the piano which was delivered promptly, it was such a smooth process from start to finish, and we would thoroughly recommend the team at Richard Lawson.
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Raj Paramasivam
★★★★★
2 weeks ago
It been pleasure buying a piano at Richard Lawson Piano … read more Ltd, where we met Colin who was friendly and patiently understanding our needs and explained technical stuff in clear manner. This helped us to choose right piano for my son’s grade exams. I can recommend Richard Lawson Piano where they have large collections to fit everyone needs. 5 stars service and can recommend
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Grant Horsley
★★★★★
3 weeks ago
I had long chats with Richard over the correct Piano … read more duet stool for my needs. He had so much time for me and nothing was too much trouble. Although it was more than I wanted to pay the one I chose on his advice was perfect in every way. The workmanship in the stool is fabulous. The gloss paintwork is fantastic to go with my piano and my students as well as my wife's love it.If I ever need advice on anything to do with pianos or accessories I'll contact them again no question.
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Stephen Raine
★★★★★
3 weeks ago
I have worked with Richard for 13 years for piano purchases, … read more multiple removals around the UK, and hire for high end corporate engagements. Whatever the service, Richard delivers reliability, good value and the utmost professionalism and quality. His showroom selection is vast and has something for everyone. Look no further for any of your piano needs.
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Hamidreza Shirazi
★★★★★
4 weeks ago
Super happy with the purchase , it was a bit of stretch … read more from we live to see the fantastic collection of pianos but well worth it and been carefully advised by Colin to narrow down to the best choice and in one visit we secured the purchase with quite flexible payment options , so totally happy and would 100% recommend
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Jovan Cheung
★★★★★
4 weeks ago
Excellent recommendation and after sales service. My … read more kids love the new piano so much and really enjoy the shopping experience in the sales room
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Stephen Buckley
★★★★★
3 weeks ago
I’ve been retired now for a few years which I’ve spent … read more refurbishing my bungalow. I promised myself a piano on completion of the renovation and I recently bought a reconditioned Yamaha U3 from Richard Lawson. Having scoured the internet for a suitable piano outlet I came across Richard Lawson which had a brilliant selection of new and used pianos. I visited the showroom with the intention of buying a new one but was amazed at the quality of the many reconditioned pianos. I came away with a reconditioned piano at a fraction of the price I was prepared to pay for a new piano and I am absolutely delighted with it. It looks immaculate, as new, has a beautiful tone and certainly suitable for my requirement.Colin who dealt with me was marvellous, not at all pushy and extremely helpful.I have to mention the delivery team too who did a wonderful job. They took great care of the piano during the delivery process and placed it exactly where I asked them to.I am one very satisfied customer absolutely delighted with my piano and really enjoying learning to play it. Watch out for my debut at the Royal Albert Hall. I wish.
Reviews