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Peter George
★★★★★
in the last week
We visited Richard Lawson pianos to look for an acoustic … read more piano. We initially looked at new Kawai and Yamaha pianos but were also encouraged to consider reconditioned pianos in the same price bracket. Upon trying both new and reconditioned pianos in the store, it quickly became apparent which was our son’s preference. Colin was very knowledgeable, patient and fair in presenting the options and his advice led to us choosing the right option for us. The delivery was promptly arranged and effectively undertaken. We would look to use Richard Lawson again if and when the time comes.
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David Richards
★★★★★
2 weeks ago
Very positive experience buying my new piano. I met … read more Colin at the showroom last week and was immediately impressed with the service and the selection. Colin understood my requirements and gave me great advice on what to look for. I never knew pianos all were so individual in sound! I chose my favourite sounding of all the U3's and wasn't rushed at all. I am not very confident playing in front of others being relatively new to Piano again but Colin just left me to it which I appreciatedMy new piano arrived today and I the delivery was super efficient. Great customer service from start to finish. I hope to use them again and I do hope they host more recitals as the one on Sunday blew my mind!
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Rustom Battiwalla
★★★★★
2 weeks ago
I bought a fabulous Bluthner grand piano from Richard … read more Lawson pianos earlier this year. Although it is 100 years old, it was sold with a year's guarantee. When a problem arose, they immediately told me it was covered by the guarantee, and brought it back to their workshop, fixed it, and delivered it back to me. Absolutely faultless customer service, I am so impressed with every contact I have had with them. 100% recommended!
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naureen akbar
★★★★★
2 weeks ago
My experience with Richard Lawson Pionos was excellent, … read more they were receptive, helpful and honest. They took the time to advise and find the best piano within our price range. Colin was incredibly helpful and patient, made the whole process smooth and enjoyable. I would highly recommend Richard Lawson Pianos.
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Daniel Kelly
★★★★★
3 weeks ago
Very good range of pianos available. I was lucky enough … read more to come right after a delivery of a new batch from Japan, too. Good customer service - plenty of time to look around various models, helpful staff. Spent a while picking a good model, ended up ordering a Yamaha acoustic. Delivery was pretty unproblematic too.
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J S
★★★★★
a month ago
Amazing selection of pianos. Colin was super friendly … read more and helpful trying to decipher different piano models. Highly Recommended.
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Nicolae Iuga
★★★★★
a month ago
We recently brought a Kawai GX-5 from Richard Lawson … read more Pianos and the whole experience was excellent. Collin was knowledgeable, helpful and professional. He clearly knew what he was doing and made the whole process smooth. We're absolutely thrilled with our piano and would highly recommend Richard Lawson to anyone.
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Mark Garratt
★★★★★
a month ago
A superb service from Richard and his team! Richard … read more was particularly helpful, patient, knowledgeable and personable. The selection of pianos in the showroom is impressive.
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Adam Latham
★★★★★
a month ago
We bought a reconditioned Yamaha U3 and has a silent … read more digital function fitted before delivery. The showroom was packed with wonderful intruments and we enjoyed our visit. The instrument we bought was delivered promptly and is a fantastic addition to our home.
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Fiona Gurr
★★★★★
a month ago
I was delighted at how efficiently, my late mother's … read more beloved piano was taken away promptly by two lovely guys from Richard Lawson Pianos. They called me before arriving to let me know they were on their way, were very polite, friendly and the job was done in a flash! I would definitely recommend them.
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