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Hamidreza Shirazi
★★★★★
a day ago
Super happy with the purchase , it was a bit of stretch … read more from we live to see the fantastic collection of pianos but well worth it and been carefully advised by Colin to narrow down to the best choice and in one visit we secured the purchase with quite flexible payment options , so totally happy and would 100% recommend
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Jovan Cheung
★★★★★
2 days ago
Excellent recommendation and after sales service. My … read more kids love the new piano so much and really enjoy the shopping experience in the sales room
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Stephen Buckley
★★★★★
2 days ago
I’ve been retired now for a few years which I’ve spent … read more refurbishing my bungalow. I promised myself a piano on completion of the renovation and I recently bought a reconditioned Yamaha U3 from Richard Lawson. Having scoured the internet for a suitable piano outlet I came across Richard Lawson which had a brilliant selection of new and used pianos. I visited the showroom with the intention of buying a new one but was amazed at the quality of the many reconditioned pianos. I came away with a reconditioned piano at a fraction of the price I was prepared to pay for a new piano and I am absolutely delighted with it. It looks immaculate, as new, has a beautiful tone and certainly suitable for my requirement.Colin who dealt with me was marvellous, not at all pushy and extremely helpful.I have to mention the delivery team too who did a wonderful job. They took great care of the piano during the delivery process and placed it exactly where I asked them to.I am one very satisfied customer absolutely delighted with my piano and really enjoying learning to play it. Watch out for my debut at the Royal Albert Hall. I wish.
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Liam Burford
★★★★★
2 months ago
How to describe?! Think gated entrance. Not quite the … read more right place. Small front door. Then....BOOM. 200 Pianos. When I scraped my jaw off the floor and after a....I know this is the piano for you here's a quick flawless demo....hey just play what you want, Mi casa es tu casa....Just at least visit!
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Stela Botnari
★★★★★
3 months ago
I recently purchased my digital piano, the Kawai CN301, … read more from Richard Lawson Pianos in February, and I wanted to share my experience.As someone completely new to the piano world, I initially thought buying a piano would be simple, like buying clothes or food. I quickly realised that it is very different and can be quite confusing, especially without any knowledge or experience.Before finding Richard Lawson, I had some disappointing experiences with other shops. Some merchants were not very professional or transparent. One told me the piano I wanted was discontinued and tried to push me towards a more expensive model they had in stock. Another said they had the piano available but delivery to my address would take 10 to 12 days, which did not seem right.In contrast, my experience with Richard Lawson Pianos was excellent. From the beginning, they were honest, transparent, and very helpful. The customer service was fantastic, and the delivery was fast and smooth.The showroom is also impressive. You can take your time, explore different instruments, and receive proper advice without any pressure. The staff are knowledgeable and patient, which made a big difference for me as a beginner. They also offer help with finance options, which is very useful.If you are thinking about starting your piano journey and are unsure where to buy from, I would definitely recommend Richard Lawson Pianos. I am very grateful for their support and would like to say a big thank you to everyone at the showroom.
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Martyna Bieńko
★★★★★
3 months ago
Great experience from start to finish!We originally … read more planned to go for a Yamaha U1, but after speaking with Colin, his knowledge and expertise really stood out, and he took the time to guide us through the options in a way that felt both professional and genuinely helpful. He was also very friendly and approachable, which made the whole experience even better. Based on his advice, we decided on a fully refurbished Yamaha U3H along with a matching stool — and it was absolutely the right choice.The delivery was smooth and well-organised, and the overall service was excellent throughout. The team made everything feel easy and stress-free.Highly recommend!
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Elizabeth S
★★★★★
3 months ago
Richard was outstanding in helping us find the right … read more piano for our son. He took the time to understand our child’s stage of development, our budget, and our long‑term goals, and his advice felt genuinely tailored rather than sales‑driven.His warmth and sincerity over the phone were so striking that we travelled to Amersham the next day — and we’re glad we did. His range of acoustic and digital pianos is excellent, and the whole experience was relaxed, welcoming, and pressure‑free.We had our digital Yamaha Clavinova delivered and assembled the same day, which was incredible service.If you want honest guidance, great value, and someone who truly cares about matching you with the right instrument, contact Richard. He made the whole process easy and enjoyable.
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Robert King
★★★★★
4 months ago
Great selection of pianos and helpful service. I really … read more like the space and time that booking ahead gives you to try the pianos at your leisure. Very quick and efficient delivery.
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Cherry Wong
★★★★★
4 months ago
The spacious showroom displays a wide selection of … read more pianos and we have found one that we like. With Colin’s swift response and assistance, it only took about two weeks from our showroom visit to the delivery of the piano.
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Adam Cummings
★★★★★
4 months ago
I’ve been tempted to invest in a piano for a while, … read more travelling quite a few showrooms, but I haven’t seen anything as good as what I saw here. With new, reconditioned, and digital pianos, you can do a side by side compare, and really get a feel for what feels right.Richard and Colin were both great in fielding questions, but also allowing me two hours while there to run around the store playing everything that I needed to have comfort with the decision.From that point, the delivery was perfect, and I can’t recommend them enough. I am now the owner of a really good quality reconditioned Yamaha U3H!
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